United States Shipping
Standard Shipping
- Shipping Cost: $4.95
- FREE on orders $50+
- Estimated Transit Time: 5–8 business days
Express Shipping
- Shipping Cost: $12.95
- FREE on orders $100+
- Estimated Transit Time: 3–5 business days
Alaska & Hawaii
Orders shipped to Alaska and Hawaii are available with Express Shipping only.
- Shipping Cost: $12.95
- FREE on orders $100+
- Estimated Transit Time: 3–5 business days
Please note: Express Shipping is not available for P.O. Boxes.
Processing Time
Orders are typically processed and packed within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Delivery times shown in this policy are estimated transit times after your order has been processed.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can track the status of your order on our website or the shipping carrier's website.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error, contact us as soon as possible. We will do our best to update the address before shipment, but changes cannot be guaranteed once an order has entered processing or has been shipped.
International Shipping
We currently ship internationally to Canada, the United Kingdom, Australia, and New Zealand.
- Shipping Cost: $7.95
- FREE on orders $100+
- Estimated Transit Time: 7–10 business days
International orders may be subject to import duties, taxes, or other fees imposed by the destination country. These charges, if applicable, are the responsibility of the recipient.
Customs processing may occasionally cause delays beyond the estimated delivery timeframe.
Lost or Damaged Orders
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order number and any relevant photos or tracking information.
We'll review the issue and work with you to find an appropriate resolution.
Questions?
If you have any questions about shipping or delivery, please contact us at service@rosenvy.com.