FAQs

Are your artificial flowers and greenery realistic? 

Yes, at Rosenvy, we take pride in offering artificial flowers and greenery that are crafted with meticulous attention to detail to achieve lifelike realism. Our products are designed to closely mimic the appearance and texture of real flowers and foliage.

How do I care for my artificial flowers and greenery?

One of the benefits of artificial flowers and greenery is that they require minimal maintenance. To keep them looking their best, simply dust them occasionally with a soft cloth or use a gentle cleaning spray. Avoid exposure to direct sunlight for prolonged periods to prevent color fading.

Can I use artificial flowers and greenery outdoors?

While our products are designed primarily for indoor use, many of our artificial flowers and greenery are also suitable for outdoor display. However, we recommend placing them in covered or sheltered areas to protect them from harsh weather conditions.

Do you offer customization options for arrangements?

Currently, we do not offer customization services for arrangements. However, our wide selection of artificial flowers and greenery allows you to mix and match different elements to create your own unique arrangements according to your preferences.

What is your return policy?

We want you to be completely satisfied with your purchase from Rosenvy. If for any reason you are not happy with your order, please contact us within 30 days of receiving your items to initiate a return or exchange. Please note that certain restrictions may apply, so be sure to review our full return policy for more information.

How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected at checkout. We strive to process and ship orders as quickly as possible, typically you can expect your order to be delivered within 5-7 business days. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor its progress.

Do you offer wholesale or bulk pricing?

Yes, we offer wholesale pricing for bulk orders. If you're interested in purchasing our products in large quantities for resale or special events, please contact us directly to discuss wholesale pricing options and terms.

Can I cancel or modify my order after it has been placed?

We understand that circumstances may change, and we will do our best to accommodate your request. However, please note that once an order has been processed and shipped, we may not be able to cancel or modify it. We recommend contacting us as soon as possible if you need to make changes to your order.

If you have any other questions or concerns that are not addressed here, please feel free to reach out to our customer service team. We're here to help!